Metro PCS Port Out Process: Step-By-Step Guide

Are you thinking about switching from MetroPCS to another network and want to take your number with you?

In a nutshell, the MetroPCS port out process involves a few key steps: ensuring your current service and number are active, confirming the eligibility for number transfer, and obtaining crucial information like your MetroPCS account number and transfer PIN.

With these details, you’ll contact the new carrier’s porting department, provide them with your MetroPCS account information, and request to transfer your number.

Read on for a more detailed guide on each step of the MetroPCS port out process, from preparing your account to the final transition to your new network.

Preparing for a Successful MetroPCS Number Port Out

Before initiating the port-out process from MetroPCS to a new network, ensure the following:

1. Keep Your Number and Service Active:

Make sure that the MetroPCS number you want to port is currently active.

If your service has been suspended or terminated for any reason, you’ll need to reactivate it before you can port out. This may involve paying a reactivation fee.

2. Check Your Number’s Eligibility for Transfer:

Just because your number is active doesn’t automatically mean it can be transferred. It’s important to verify that your number is eligible to be moved to your new chosen network.

Sometimes, there can be restrictions, especially if there’s no agreement between MetroPCS and the new network in cases of landline to wireless transfers.

3. Unlock Your MetroPCS Phone (If Needed):

If you plan to use the same phone with the new network, and it’s locked to MetroPCS, ensure that it meets MetroPCS’s unlocking requirements.

This step is essential for a hassle-free transition to the new network with your existing device.

Key Information Needed for Porting Out from MetroPCS

When you’re ready to move your number from MetroPCS to a new carrier, you’ll need two pieces of crucial information to ensure the process goes off without a hitch:

1. Your MetroPCS Account Number:

This is a unique 9-digit number assigned specifically to your MetroPCS account, different from your phone number.

You can easily find this number by logging into your MetroPCS online profile. It’s also included in the confirmation text message you receive from MetroPCS after making a payment.

2. Your MetroPCS Transfer PIN/MetroPCS Port Out PIN:

Think of this as a special password or code that boosts the security of your account. It’s also referred to as your account security PIN.

This PIN is vital for authorizing significant changes to your account, especially when you want to transfer your number to a new carrier.

Having these two details on hand is important for a successful port-out process. They not only help verify your identity but also ensure that the transfer of your number is authorized and secure.

The MetroPCS Port-Out Process: A Step-by-Step Guide

Transferring your number from MetroPCS to a new carrier is straightforward. Here are the steps to follow:

Step 1: Initiate Contact with Your New Carrier

Start by getting in touch with the carrier you’re switching to. You can contact their porting department or customer support team.

You could call them, use online support on their website, or visit one of their store locations, whichever is most convenient for you.

Step 2: Make a Port-In Request

Once you’re in touch with the new carrier, let them know that you want to port in your number from MetroPCS.

Provide them with the necessary details from your MetroPCS account. This includes your MetroPCS account number and the transfer PIN.

Be sure to give them the correct information to prevent any delays or issues.

Step 3: Carrier Handles the Transfer

After you’ve provided your details, the new carrier will take over the process. They will reach out to MetroPCS to request the release of your phone number.

MetroPCS will then verify the information provided. Once everything checks out, they will approve the transfer and release your number to the new carrier.


  • Your role in this process is primarily to provide accurate information and initiate the request with your new carrier.
  • The actual transfer process is handled between the two carriers.
  • Ensure your MetroPCS account is in good standing and active during this transition for a smooth porting experience.
  • Porting your number from MetroPCS is free, but you may need to clear any outstanding bills
  • Porting a wireless number usually takes between 3 and 48 hours, and for a landline number, it may take up to 7 days.
  • After the porting process is complete, contact MetroPCS customer support to confirm the cancellation of your service.

Before You Go…

Now that you know the MetroPCS port out process, you should learn how to find your MetroPCS account number and transfer PIN to make the transfer seamless. Read the next guide…

Getting Your Metro PCS Transfer PIN And Account Number


Chief Nerd

I’m a tech enthusiast who loves experimenting and tinkering with new technologies, with over 8 years of working in tech startups & doing boatloads of tech troubleshooting. I write about…you guessed it…tech and troubleshooting!

Leave a Comment